Service & Support

Service and Support

At TallyGenicom, our top priority is serving our customers - and keeping their hard-working printers in top condition. Whether you need immediate attention from our live Customer Support Center or want to connect with an Authorized Service Provider, we're here to help. 

 

To optimize your printer performance, we also offer factory repair services, multi-vendor on-site service, as well as new and refurbished parts for all TallyGenicom line matrix, thermal bar code and laser printers. For information on TallyGenicom on-site service or maintenance, please email:

 

View US service options > 

Laser

Serial Matrix

Printronix Thermal Printers

Request Service Call

US/Canada Only

Legacy Product Support

View supported legacy products

Product Replacement Guide

Select the Brand and Model of your current printer to determine the TG Replacement Model.

 

Technical Support Contacts

 

Americas
(800) 426-4813, Option 3
techsupport@tallygenicom.com 

 

Europe, Middle East, and Africa
+31 (0) 24 6489 311
emeasupport@tallygenicom.com

 

Asia Pacific
(65) 6548 4114
sxn_ts@printronix.com

 

China Only
End-User Service Request
800-999-6836